At Spider Junk Cars, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Contact information (name, phone number, email address)
- Vehicle information (make, model, year, condition, VIN)
- Location data (address for vehicle pickup)
- Communication records (emails, phone calls, text messages)
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and location data
- Pages visited and time spent on our website
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Provide quotes for your vehicle
- Schedule and complete vehicle pickups
- Process payments
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
3. How We Share Your Information
We may share your information with:
- Service Providers: Third parties who help us operate our business (towing services, payment processors)
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you interact with our website
- Improve our services
- Provide relevant advertising
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
6. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: (714) 723-4245
- Email: info@spiderjunkcars.com